Safety and Security
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My Account mobile screens

So what is My Account?

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“ Change is the only constant in life ”

- Heraclitus, Greek Philosopher

Hopefully you won’t need to constantly change your details with us, but when you do we make sure it’s quick and easy.

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We’ve got your payment needs covered
Got a new ride? Need to add another driver?

Tell us all about it and any other policy changes by ammending your details quickly and easily in My Account.

We won’t even charge you an admin fee!

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Help save the environment … and your printer!
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Don’t miss out on that No Claims Discount you earned

Sometimes, we may ask for proof of your No Claims Discount (it’s not you, it’s us).

No bother, you can upload a copy with ease in MyAccount and keep it in those clouds.

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Keep moving with auto-renewal

Frequently asked questions

We don’t charge an amendment fee for making changes to you policy. However, your premium may change depending on the new details.

Sorry to hear that you are having problems! Please make sure you are logging in with the email address that you used to set up your policy and if you have forgotten your password, you can request a new one here.

If you haven’t registered for My Account, you can do so here.

If you still need help to register or log in, please email and include your policy number, full name DOB and postcode. We’ll aim to get in touch within 48hrs.

We are unable to make changes to your policy via email, so if you need help making a change, please chat to one of our team online through your account.

Simply log in to My Account and visit the ‘cancel’ section. If you haven’t registered yet, you can do so here.

Alternatively, you can log in to My Account and use Live Chat to speak to our Customer Support Team. Our opening hours are from 8am-8pm on weekdays, 9am-6pm on Saturdays and 10am-4pm on Sundays. We are ready and waiting to help you with any queries that you may have.