My Account
If you want to make amendments to your policy it's not always convenient to ring up a call centre.
We want you to be able to look after and access your insurance policy in the way that suits you and at the most convenient time.
Safe and secure
At nutshell, we take your security seriously. With your online My Account area, you’ll have access to all your policy information and make changes when you need to.
So what is My Account?
Managing your policy online
My Account makes managing your policy quick, easy and accessible 24/7.
Need to make a change, grab those documents, and make a payment, all at your fingertips.
Oh, did we tell you? There are no admin fees either. It’s a total breeze!
Amend your personal details
Update payment details
Make changes to your policy
Access your documents
Upload proof of NCD
“ Change is the only constant in life ”
- Heraclitus, Greek Philosopher
Hopefully you won’t need to constantly change your details with us, but when you do we make sure it’s quick and easy.
- Update all your personal details in one convenient place
- No admin fee
We’ve got your payment needs covered
- View upcoming payments and payment history
- Change payment method and details
- Change your regular payment date
- Make an online payment
Got a new ride? Need to add another driver?
Tell us all about it and any other policy changes by ammending your details quickly and easily in My Account.
We won’t even charge you an admin fee!
Help save the environment … and your printer!
- Access your documents online 24/7
- Still need that hard copy? Download and print them off
Don’t miss out on that No Claims Discount you earned
Sometimes, we may ask for proof of your No Claims Discount (it’s not you, it’s us).
No bother, you can upload a copy with ease in MyAccount and keep it in those clouds.
Need to make a claim
Running into a problem with your car is never convenient, but we believe making a claim should be.
Broken down ? Need to track a repair? Crack in your windscreen?
No problem, all of these claims can be made quickly and easily in My Account, just sign in to access.
Our trusted parters
Keep moving with auto-renewal
Managing yourrenewal
Accept or decline your renewal at the click of a button, as well as manage your auto-renewal preference.
Benefits of Auto renewal
- Protect you and your license by ensuring you’re never without the appropriate cover
- Save time by giving yourself one less thing to have to remember to do
- Want to decline your renewal offer? No problem, our online process is quick and easy, keeping you in control
Remember!
It is an offence to drive without the appropriate cover, ensure you accept your renewal or acquire cover elsewhere before your policy with us expires.
Top tip
Whilst we will send you a reminder closer to the time, we recommend setting yourself a reminder to action your renewal to minimise the chances of forgetting.
Frequently asked questions
Simply log in to My Account and visit the ‘cancel’ section. If you haven’t registered yet, you can do so here.
Alternatively, you can log in to My Account and use Live Chat to speak to our Customer Support Team. Our opening hours are from 8am-8pm on weekdays, 9am-6pm on Saturdays and 10am-4pm on Sundays. We are ready and waiting to help you with any queries that you may have.
My Account allows you to update your details online. However, if you can’t find what you need, simply log in to My Account and use Live Chat to speak to our Customer Support Team.
Our opening hours are from 8am-8pm on weekdays, 9am-6pm on Saturdays and 10am-4pm on Sundays. We are ready and waiting to help you with any queries that you may have.
If you need to send us proof of no claims discount, you can use the document upload tool on My Account. If you haven’t registered yet, you can do so here.
Yes, you can add business use to your policy online in My Account.
If you haven’t registered for My Account, you can do so here.
Yes, providing you are up to date with your payments you can change your regular repayment date using My Account. We do have restrictions in place by how far in advance you can change regular repayment dates.
If you are having trouble making your payments, log in to My Account and use Live Chat to speak to our Customer Support Team. Our opening hours are from 8am-8pm on weekdays, 9am-6pm on Saturdays and 10am-4pm on Sundays. We are ready and waiting to help you with any queries that you may have.
If you would like to make a change to your policy, log in to My Account to view and change your details. Alternatively, log in to My Account and use Live Chat to speak to our Customer Support Team. Our opening hours are from 8am-8pm on weekdays, 9am-6pm on Saturdays and 10am-4pm on Sundays. We are ready and waiting to help you with any queries that you may have.